Terms & Conditions

Last updated: 2025

1. Booking & Appointments

You must provide accurate contact and vehicle information when booking. We may request photos to confirm the condition of the vehicle.

2. Pricing

All prices listed are starting prices. Extra charges may apply if the vehicle is excessively dirty, contains pet hair, stains, or requires additional work.

3. Cancellations

Cancellations within 24 hours of your appointment may incur a fee.

4. Access & Working Conditions

We require safe working space around the vehicle, access to the vehicle, and suitable parking. In poor weather, appointments may be rescheduled.

5. Liability

We take great care, but we are not liable for:

• Pre-existing damage, scratches, or defects
• Electrical faults caused by water ingress in poorly sealed vehicles
• Items left in the vehicle

6. Payments

Payment is due upon completion of the service unless otherwise agreed.

7. Customer Satisfaction

If you are unhappy with any part of your service, you must contact us within 24 hours so we can review and resolve the issue.

8. Contact Us

For questions about these terms, email us at:

info@azzas-autospa.co.uk